Privacy

Privacy policy

What personal data do we collect and how do we use it?

We may collect and process the following data about you:

Information that you provide to us by filling in forms on the Website or Momence App, including the information that we collect from you when you register to use our Website (name, telephone number, email address, home address, password and, in some cases, billing address and credit card information). If you attend classes at Unfurling Space and you wish to access your account details through our Website or the Momence App, you will be asked to confirm your email address and password.

Details of any transactions you carry out or any orders you make through our Website.

If you contact us, we may keep a record of our correspondence, including when you report a problem with the Website or the Momence App, provide feedback regarding any of our services, or apply for a job or volunteer position at Unfurling Space.

We may also ask you to complete surveys on our services for market research purposes and collect your answers to these surveys. These surveys are not compulsory and you do not have to respond to them.

We use this data for the purposes of delivering our services and providing you with prompt and helpful customer service. In particular, we use your personal data to provide you with news and updates on our services, including updates on our Website, the Momence App, and any changes in our policies, procedures or Terms and Conditions.

Data Security and Retention

As with all information transmitted over the internet, security cannot be guaranteed. Any transmission is at your own risk. Once we have received your information, we will take reasonable precautions to try to prevent unauthorised access.

Access To Your Data

You may correct, amend, or delete your personal data by editing your profile on the website or by emailing us at hello@unfurlingspace.co.uk.